Effective Date: 01-08-2023

Thank you for choosing Chiranjit Kar Photography. We value your trust and are committed to delivering exceptional products and services. As part of our commitment to transparency and customer satisfaction, we have formulated this comprehensive Refund and Returns Policy to ensure a seamless experience for our esteemed clients.

1. Photography Services:

We take pride in offering top-notch photography services tailored to meet your needs. In situations where you may need to cancel or reschedule a photography session, please note the following:

• Booking Fee: For photography services that require advance booking, the booking fee is non-refundable in case of cancellation by the customer. However, we understand that unforeseen circumstances may arise, and we may consider rescheduling the photography session based on availability and mutual agreement.
• Canceled or Rescheduled Sessions: In the unlikely event that we need to cancel or reschedule a photography session due to unforeseen circumstances or any other reasons, we will offer you a full refund of the booking fee or the option to reschedule the session at no additional cost.

2. Digital Products:

At Chiranjit Kar Photography, we specialize in digital products, such as digital images or downloadable content. Due to the intangible nature of these items, we do not offer refunds once they have been delivered to you. However, if you encounter any issues with the digital product, we are committed to resolving the problem promptly.

3. Refund Process:

If you find yourself in a situation that necessitates a refund, kindly follow these steps:

• Requesting a Refund or Return: To initiate a refund or return request, please reach out to us at iamchiranjitkar@hotmail.com and provide your order details along with a reason for the request. We value your feedback and will attend to your request with utmost care and diligence.
• Refund Processing Time:Rest assured that once your refund or return request is approved, we will process it within 10 business days. The refund will be issued using the same payment method used for the original transaction unless otherwise agreed upon.

4. Non-Refundable Items:

Please note that certain items are non-refundable and cannot be exchanged for cash. These items include gift certificates, vouchers, or any other prepaid services.

5. Changes to Policy:

At Chiranjit Kar Photography, we continuously strive to enhance our policies and practices to better serve our clients. Therefore, we reserve the right to update or modify this Refund and Returns Policy at any time. Rest assured that any changes will be effective immediately upon posting the updated policy on our website.

By engaging with us or using our products and services, you acknowledge that you have read, understood, and agreed to this Refund and Returns Policy. We are committed to ensuring a positive experience for each client and stand behind our services wholeheartedly.

For any inquiries or concerns regarding this policy, we encourage you to get in touch with us at iamchiranjitkar@hotmail.com. Your satisfaction is our top priority, and we are here to assist you in every possible way.

Thank you for your continued trust in Chiranjit Kar Photography.